Price Match Policy
At AnySauna, we are committed to offering our customers the best value for their purchases. We understand that price is a critical factor when choosing where to shop, and we strive to ensure that our prices are competitive. Our Price Match Policy is designed to give you peace of mind knowing that you are getting the best deal possible.
Our Commitment to You
We promise to match the price of any identical product sold by an authorized retailer. If you find a better price elsewhere, we will match it, ensuring you receive the best possible deal on your purchase. This policy applies to all products available on our website.
Eligibility Criteria
To qualify for our price match, please ensure the following conditions are met:
- The product must be identical in brand, model, and specifications.
- The product must be in stock and available for immediate purchase at the competitor's store.
- The competitor must be an authorized retailer with a brick-and-mortar store or a reputable online platform.
- The price match request must be made prior to purchase or within 14 days of your purchase from AnySauna.
Exclusions
Our Price Match Policy does not apply to the following:
- Products sold by unauthorized dealers or third-party sellers on online marketplaces.
- Clearance, closeout, refurbished, or open-box items.
- Items sold as part of a special promotion, bundle, or membership pricing.
- Prices that result from typographical errors or promotional codes.
- Competitor special events, such as Black Friday or Cyber Monday sales.
How to Request a Price Match
Requesting a price match is simple and straightforward. Follow these steps to ensure a smooth process:
- Contact our customer service team via phone or email with the details of the competitor's offer.
- Provide proof of the lower price, such as a screenshot or a link to the competitor's webpage.
- Our team will verify the price and eligibility criteria.
- If approved, we will match the price and adjust your purchase accordingly.
Frequently Asked Questions
What if I find a lower price after purchasing?
If you find a lower price within 14 days of your purchase, contact us with the details, and we will refund the difference after verifying the price.
Can I use a coupon with a price match?
Unfortunately, we do not allow the combination of coupons or promotional codes with a price match.
How long does the verification process take?
Our team strives to complete the verification process within 48 hours. We will keep you informed throughout the process.
Contact Us
If you have any questions or need assistance with a price match request, please do not hesitate to contact our customer service team. We are here to help and ensure your shopping experience with AnySauna is exceptional.
Thank you for choosing AnySauna. We appreciate your business and look forward to serving you.
